Terms

Terms & Conditions

Design It Print It, LLC Limited Terms & Conditions

The following terms and conditions apply to all transactions on www.designitprintit.com

The placing of an order indicates your acceptance of these terms and conditions. Please read them carefully and print a copy for future reference.

These terms and conditions do not affect your statutory rights. To order goods through this website you must be at least 18 years of age and We have the right to refuse at our discretion to supply any goods ordered by you.

No Waiver

Our failure to insist upon strict performance of any provision of these Terms and Conditions, shall not be deemed to be a waiver of our rights or remedies in respect of any present or future default of the Customer in performance or compliance with any of these Terms and Conditions.

Description of Goods/Warranty and Liability

Although we warrant that the goods will, at the time of delivery, correspond to the description given by us all products we sell are of a technical nature and it is not practical to publish detailed specifications of all the products. All images, descriptive matter, specifications and advertising are for the sole purpose of giving an approximate description of the goods.

Products

We reserve the right to alter any details of products advertised without notice and while every effort is made to describe goods accurately in the advertisement no warranty is given as to accuracy and no responsibility will be accepted for error or mis-description and any resulting loss.

Supplied Customer Artwork in ‘PrintReady’ format

All artwork supplied by customers must be supplied in CMYK format. Print-Print cannot be responsible for any colour shift that may occur when converting from RGB to CMYK.

All artwork must be supplied as 300dpi Hi-Res PDF’s. Print-Print is not responsible for images that may print blurred or pixelated due to customer supplied artwork if its less than 300dpi. We require 3mm bleed on all edges if the document requires this. If you are unsure of the term ‘bleed then please call and speak to one of our sales staff. If the artwork supplied is not ‘Print Ready’ then Print-Print will contact you in order for you to re-supply or to make amendments and endevour to get your order into print as soon as possible. In most cases Print-Print will amend your artwork for you without charge if it is simple, however we may have to charge for alterations which can’t be rectified quickly – but we will of course advise you of any costs beforehand. Any delays in artwork not being supplied ‘Print Ready’ may lead to your order missing the desired delivery date.

Complaints

Any complaints must be made within 48hours of receiving your goods. Any complaints made after this time period are void of any right to refund or reprint. We have right to resolve any complaint within our own discretion and we will not be liable for any loss of income, loss of profits, loss of markets, loss of reputation, loss of customers, loss of use, loss of an opportunity even if we had knowledge that such damages or loss might arise or for any indirect, incidental, special or consequential damages or loss howsoever arising including without limitation breach of contract, negligence, wilful act or default.

Printing Defects

Customer must notify Design It Print It in writing (via email) within 5 business days of delivery of any defects discovered in the finished goods. In order to receive replacements Customer must return 95% of the delivered product within 7 days of delivery. Print-Print shall not be liable for any costs, expenses incurred bythe customer or any other person or 3rd party company arising directly or indirectly out of any print error.

In the event that we have printed a document incorrectly and it be found to be our fault then we will supply a full re-print witho ut cost to the customer. If the customer wishes to alter the artwork prior to the re-print then this will be treated as a new order and be consequently charged for.

Printing Defects

Any changes in quantity ordered must be made in writing via email prior to commencement of processing. Any increases in the order must be regarded as a separate contract unless written notification is received before work commences on the original order. We reserve the right to alter the delivery date agreed initially due to our having to potentially order in more materials to achieve a desired larger quantity.

Quantity Changes to orders

Any changes in quantity ordered must be made in writing via email prior to commencement of processing. Any increases in the order must be regarded as a separate contract unless written notification is received before work commences on the original order. We reserve the right to alter the delivery date agreed initially due to our having to potentially order in more materials to achieve a desired larger quantity.

Quantity variation

We shall be deemed to have fulfilled our contract by delivery of a quantity within 5% plus or minus of the quantity of printed goods ordered and you will be charged at the contract rate for the quantity delivered.

Paper Quality

We cannot give guarantee of the paper quality of what was printed in the past or a sample was sent to you as we buy from different source of paper mills and merchants and stock a large number of paper palates. Supplier to supplier’s paper may vary from paper’s smooth, rough, colour, grain etc.

Paper Grams (GSM)

We can not give 100% guarantee of the paper grams (GSM) as we buy from paper merchant with certificate of paper grams. ( + – ) 5% variation of paper grams (GSM) can happen due to large volume of paper purchase from different merchant.

Delivery

Every effort will be made to deliver on time, but any delivery day specified is a ‘best endevour’ and no liability is accepted for any loss arising from delay or error in the delivery of the goods.

Liability

Save in so far as defects in the goods cause death injury or damage to personal property, our liability for any loss or damage suffered by you in respect of the goods shall be limited to the contract value of the goods. We will not be liable for any loss of income, loss of profits, loss of markets, loss of reputation, loss of customers, loss of use, loss of an opportunity even if we had knowledge that such damages or loss might arise or for any indirect, incidental, special or consequential damages or loss howsoever arising including without limitation breach of contract, negligence, wilful act or default in lieu of any unfulfilled order.

Payment Method

Unless under prior credit agreement, all orders must be paid for in advance. Full payment must be received and cleared prior to processing the order. Payment for the goods which include delivery charges are to be made through the method shown on our website at the time you place your order.

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